Assistant service advisor
Come Join Our Team as an Assistant Service Advisor!
Are you passionate about cars and customer service? Do you have a knack for problem-solving and enjoy working in a fast-paced environment? If so, we have the perfect opportunity for you at Peak Performance Automotive in Newark, DE!
Job Responsibilities:
- Assist service advisors in greeting customers and assessing their vehicle service needs
- Schedule service appointments and communicate with customers regarding service timelines and updates
- Provide accurate estimates for services and communicate them to customers
- Coordinate with technicians to ensure timely completion of services
- Maintain customer records and update service histories
- Resolve customer inquiries and concerns in a professional and timely manner
- Assist in maintaining a clean and organized service area
Qualifications:
- Excellent communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of automotive systems and services is a plus
- Strong attention to detail and problem-solving abilities
- Proficient in computer software and systems
- Team player with a positive attitude
About Peak Performance Automotive:
Peak Performance Automotive is a leading auto repair shop in Newark, DE, specializing in providing top-notch automotive services to our valued customers. With a team of skilled technicians and service advisors, we are committed to delivering the highest quality of service and exceeding customer expectations. Our state-of-the-art facility is equipped with the latest tools and technology to ensure that every vehicle is serviced with precision and care. At Peak Performance Automotive, we believe in building lasting relationships with our customers and creating a welcoming environment where car owners can trust us with all their automotive needs.